Published by Claire Osborne
Claire has held various roles within the Travel Industry across a wide variety of disciplines over more than 20 years. At the start of her career, she held various Account Management positions before progressing to be Head of Agency Sales at STA Travel. During this time she led a team of 9 and had complete responsibility for the success of the division. Claire then progressed into the role of Commercial and Marketing Manager for Resorthoppa, help take the company from a small start-up to an organisation employing over 100 people just prior to its sale to the LowCost Group. During her time here she led various initiatives including creating legal and finance processes, designing marketing campaigns, setting up business support functions and developing relationships with Travel Agency partners. Before joining Travelport, she held the role of Business Expert at TUI helping them shape and define changes to their internal systems and consumer technology solutions. This enabled Claire to learn a great deal about technology, project management and business analysis which has been invaluable in her current role. Initially joining Travelport as Product Support Manager, UK & Ireland, in 2011 she was promoted just over 12 months later to Director of Product Support for Europe heading up a team of 9 product professionals. In 2014, Claire was asked to join the commercial side of the organisation as Solutions Sales Director and re-define the role of the functional support team within the UK. In 2016, this role grew to encompass the Northern European area increasing the number of employees from 8 to the 25 we have today. In 2017, Claire was pleased to be elected to the Board of AWTE and in 2019 was delighted to be nominated as Chair.