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AWTE bite-size session advises on handling customer complaints to keep out of court

Posted 18th March 2011

Robust processes and procedures can help keep you out of court should a disgruntled holidaymaker seek to pursue a claim against your company. In a bite-size Handling travel complaints to avoid litigation session, held by the Association of Women Travel Executives (AWTE), travel law expert Joanna Kolatsis said the supply…

AWTE stress-management seminar offers 10 top tips to achieve work-life balance

Posted 23rd January 2011

Focusing on three things a day – instead of packing in as much as possible – is key to avoiding overwhelm and achieving balance in your life, according to stress management expert and Soul2Soul coach Annie Lawler. Speaking at her Get you, Get results January seminar for the Association of…